Frequently Asked Questions (FAQ)

HQMX Downloader is a free online media downloading tool that supports 1000+ platforms including YouTube, Instagram, Facebook, TikTok, Twitter, and many more. We offer high-quality video and audio downloads with multiple format options including 4K video and high-quality audio.

Yes, HQMX Downloader is completely free with no download limits. Our service is supported by non-intrusive advertisements. We believe everyone should have access to powerful media downloading tools without paywalls.

HQMX uses an ad-supported business model to maintain our free service. Advertisements help us cover server hosting and development expenses. We carefully select advertising partners to ensure a balance between user experience and revenue sustainability.

HQMX Downloader supports 1000+ platforms including:

• Video Platforms: YouTube, Instagram, Facebook, TikTok, Twitter (X), Vimeo, Dailymotion, Twitch
• Social Media: Reddit, Pinterest, Tumblr, LinkedIn
• Audio Platforms: SoundCloud, Mixcloud, Bandcamp
• And 1000+ more platforms supported via yt-dlp technology

HQMX Downloader supports the following formats:

• Video Formats: MP4, MKV, WEBM, MOV
• Video Quality: 4K (2160p), 1080p, 720p, 480p, 360p
• Audio Formats: MP3 (192/256/320 kbps), M4A (AAC), FLAC, WAV
• Audio Quality: High-quality audio extraction from original sources

No! HQMX Downloader has no file size limit. We use streaming technology to handle files of any size efficiently. Whether you're downloading a short clip or a full-length 4K video, our system handles it seamlessly.

Your privacy is our priority:

• No Upload Required: You only need to provide the URL—no file upload necessary.
• No Logs: We don't store download history or user data.
• No Account Required: Use our service without registration or personal information.
• HTTPS Encryption: All data transmission is encrypted using SSL/TLS.

Downloads are processed as follows:

• Server-Side Processing: Required for high-quality downloads (720p+), DASH formats (Instagram/Facebook), and CORS-restricted platforms (TikTok).
• Client-Side Download: For simple formats, files are downloaded directly to your browser without server storage.
• Streaming Technology: Large files are delivered using chunk-based streaming for memory efficiency.
• Automatic Cleanup: Server-processed files are automatically deleted after download completion.

Follow these simple steps:

• Step 1: Copy the URL of the video or audio you want to download
• Step 2: Paste the URL into the input field and click "Analyze"
• Step 3: Select your desired quality and format from the dropdown menus
• Step 4: Click "Download" and wait for the file to be processed
• Step 5: Your download will start automatically

Currently, YouTube downloads are limited to 360p due to YouTube's PO Token requirement for higher quality formats. We have a 1080p+ solution implemented but not yet activated in production. We're working on enabling high-quality YouTube downloads in the near future.

Yes! HQMX Downloader supports audio-only downloads:

• Select "Audio" as the media type during analysis
• Choose your preferred audio format (MP3, M4A, FLAC, WAV)
• For MP3, select quality: 192kbps, 256kbps, or 320kbps
• Audio-only platforms like SoundCloud are automatically detected

HQMX Downloader works on all modern browsers:

• Recommended: Chrome 90+, Edge 90+, Firefox 90+, Safari 15+
• Mobile: Chrome/Safari on iOS 15+, Chrome on Android 90+
• Note: Some features may work better on desktop browsers

Common reasons for download failures:

• Invalid URL: Make sure you copied the complete URL correctly
• Private Content: Downloads from private or restricted accounts may not work
• Region Restrictions: Some content may be geo-blocked
• Platform Changes: Platform updates may temporarily affect downloads
• Network Issues: Check your internet connection and try again

If you encounter issues, please help us improve by reporting bugs:

• Take a screenshot of the error message or failure
• Note the platform (YouTube, Instagram, etc.) and video URL
• Send the details to [email protected]
• Include browser version and operating system information

We appreciate your feedback and will work to resolve issues quickly!

You can use HQMX Downloader for personal use. However, please respect copyright laws and platform terms of service. Downloaded content should only be used in accordance with the original creator's licensing and platform policies. Commercial use of downloaded content may require permission from the content owner.

Yes! We offer native desktop applications for macOS, Windows, and Linux. The desktop app provides offline capabilities and bundled yt-dlp and FFmpeg for complete independence. Visit our download page for installation instructions.